I am having problems placing an order. What can I do?
Below are some common problems you may have while navigating during checkout.

Shipping Address Errors
Please check the address that you entered for typos, misspellings, or abbreviations. Also check for unnecessary spaces in the address fields:

Billing Information Errors
Invalid Zip, City and State Combination. Please check your entry and try again. In most cases, spelling errors, extra spaces, and/or abbreviations in the city field cause errors. Please verify your billing information to ensure that it matches your credit card billing address (i.e., street/city/state/zip address must match EXACTLY).
1. Ensure that there are no typos or misspellings with your name, street address, city, state, and zip code.
2. Verify that your billing address on your credit card bill is exactly the same as you have entered.
3. Call your issuing bank to ensure that your bank has recently updated their online transaction database. In some cases, the address they have entered into their online address verification system is outdated.
4. You may want to try an old address, because in some cases, it takes awhile for banks to update their information. Addresses up to two years old can be authorized successfully.
** Please be aware that with each submission, you may place another hold on your funds for the total amount of the order. In many cases, submission with a valid credit card number with an incorrect billing address will still result in a hold on your account. If this occurs, please note that those authorizations will drop off your account within 2 - business days depending on your issuing bank. Please contact your bank for further questions.

Shopping Cart Error
On rare occasions, ou secure cart or our partner online verification system is down. At these times, no authorizations or transactions can be processed. Please note that these outages can last for a few minutes to an hour. No authorizations or holds on your funds will be processed and nothing will be charged to your card. We recommend that you attempt to place your order again in an hour or contact customerservice@discoverb4a.com.

Fraud Protection Program
All payment forms are subject to verification and review by Beauty 4 Ashes Beauty 4 Ashes reserves the right to refuse to process any transaction, sale, or shipment of orders due to suspected fraud or unauthorized or illegal activity.

Credit Card Security
Beauty 4 Ashes Christian Co. takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, secure socket layer certificate authentication and limitations of administrative access to our systems. In addition, it is our policy not to send your credit card number via e-mail and all credit card information given is not stored or processed on an unsecured databases. We designed Beauty 4 Ashes Christian Co. to accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher of Netscape Navigator, versions 5.01 or higher of Internet Explorer, versions 0.8 or higher of Firefox and versions 1.2 or higher of Safari. SSL is encryption technology that provides security while information is being transmitted over the Internet. Our site is scanned daily for intruders